Terms & Conditions

Last Updated: [05-07-2026]

Welcome to One Giftee. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About One Giftee

One Giftee is an online gifting store offering personalized and non-personalized gifts for various occasions, including birthdays, anniversaries, weddings, festivals, and other celebrations.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• The information you provide is accurate and complete.

3. Account Registration

Creating an account is optional but recommended.

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities carried out under your account.
• Providing accurate and up-to-date information.

If you suspect unauthorized use of your account, please notify us immediately.

4. Product Information

We strive to provide accurate descriptions, images, and pricing for all products.

However:

• Product colors may vary slightly due to screen settings.
• Personalized products may differ slightly from preview images.
• Minor variations in size, color, or placement are normal for customized products.

5. Personalized Products

For customized orders:

• Ensure that uploaded photos are clear and high resolution.
• Verify all names, dates, spellings, and messages before placing your order.
• One Giftee is not responsible for errors resulting from incorrect information provided by the customer.

Once production begins, personalized orders cannot usually be modified or cancelled.

6. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

Applicable taxes and shipping charges will be displayed during checkout.

7. Payments

We accept secure payments through approved payment gateways.

Accepted payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Digital Wallets
• Cash on Delivery (Selected Locations)

Orders will only be processed after successful payment confirmation, except for eligible COD orders.

8. Order Confirmation

After placing an order, you will receive an order confirmation via email or SMS.

This confirmation acknowledges receipt of your order but does not guarantee acceptance.

We reserve the right to cancel orders due to:

• Product unavailability
• Pricing errors
• Payment issues
• Suspected fraudulent activity

If payment has already been made, any applicable refund will be processed.

9. Shipping & Delivery

Shipping timelines are estimates only.

Delivery may be delayed due to:

• Courier partner delays
• Weather conditions
• Festivals
• Public holidays
• Natural disasters
• Other circumstances beyond our control

Please refer to our Shipping Policy for complete details.

10. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

11. Order Cancellation

Orders may only be cancelled before production begins.

Customized orders generally cannot be cancelled after production has started.

12. Intellectual Property

All content on this website, including:

• Logo
• Product Images
• Designs
• Graphics
• Text
• Icons
• Videos
• Website Layout

is the property of One Giftee and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

13. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Upload offensive, illegal, or copyrighted content without authorization.
• Attempt to hack or disrupt the website.
• Submit false or misleading information.
• Interfere with the operation or security of the website.

14. Limitation of Liability

To the maximum extent permitted by law, One Giftee shall not be liable for:

• Indirect or consequential damages.
• Delays caused by third-party courier services.
• Loss resulting from incorrect customer information.
• Delays due to events beyond our reasonable control.

Our total liability, where applicable, will not exceed the value of the purchased product.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, security, or privacy practices of those websites.

17. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised “Last Updated” date.

Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in the city or district where One Giftee is registered or operates.

19. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

One Giftee

📧 Email: mail@onegiftee.in

📞 Phone: +91 9509523008

🌐 Website: www.onegiftee.com

Acceptance of Terms

By accessing or using the One Giftee website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.